The iPhone 15 in terms of overall customer satisfaction, even though it was launched less than a month ago.
Performance, cameras, and even Samsung’s promised seven years of Android updates could be the explanation for this.
Will S24 results be maintained in the long term?
The results of the Galaxy S24 line are encouraging, but PerfectRec itself notes that it is necessary to monitor the levels of satisfaction about these phones in the coming months, as the time of use of the devices increases.
That’s because PerfectRec’s tools analyze product reviews by users on Google to determine the percentage of five-star ratings (the maximum score) for each.
The company has already noticed, as an example, that the first reviews of the iPhone are usually more negative soon after launch and improve after a few months. “While there are a large number of initial reviews of the Galaxy S24, it is possible that satisfaction will change as time goes on,” PerfectRec’s report says.
In any case, Samsung has done a pretty consistent job on the Galaxy S24 smartphones. The line’s overall satisfaction levels may even drop in the coming months, but this is unlikely to happen in a significant way.
